Applying Online - Frequently Asked Questions

Q. I haven't got all the information I need for my application.

If a course application requires a fuller set of information (e.g. detailed qualifications, personal statement, referee) you will be able to save your application and come back later. When you click on the Save button on any page you will exit the system and all data and uploaded documents will be saved. An email will be sent your email address, this will include a link from which you can retrieve your application.

Note : when applying for short courses this function will often be disabled.

Q. Which email address will you use to send me emails?

After you have clicked on the Apply button, you will be asked to enter some basic personal information, including an email address. This address will be used for email correspondence.

Q. I have submitted my application and now want to provide some additional supporting documents.

For most courses, you will be able to upload supporting documents via the Applicant Portal. You will be able to access your portal once you have set up your Teesside University IT account. This is normally sent via email several days after your application has been received.

You can email supporting documents to the appropriate email address which can be found at the bottom of this page. Please ensure you include any reference numbers we have provided you with.

Q. How do I re-access my application once I have left the system?

If you have Saved your application you can access it again via the link in the email we sent to you. This link is valid for 30 days and can be used a maximum of 5 times. Once your application has been Submitted you cannot currently re-access it.
Note : if an application has not been updated for 90 days, it will no longer be possible to re-access it.

Note : when applying for short courses this function will often be disabled.

Q. The system timed-out as I was completing my application. What do I do?

For security reasons, the system will time-out if you remain on the same page for too long. If you have previously saved your application, you can use the link in the e-mail to access your application.

Note : when applying for short courses this function will often be disabled.

Q. What documents can be uploaded?

Documents currently available for upload are:

  - Reference
  - Personal Statement
  - CV
  - Results, Transcripts or Certificates
  - Proof of English Language Qualifications, e.g. IELTS or TOEFL certificate
  - Passport
  - Previous Visas
  - Previous Visa Refusals
  - Portfolio

For Research courses, the following additional uploads are mandatory

  - Research Proposal
  - Research Training Document
  - Research Personal Statement
  - Research Sponsorship/funding letter

For MSc Nursing courses, the following additional uploads are mandatory

  - Portfolio of Evidence
  - Confidentiality and Informed Consent Declaration

Note : when applying for short courses this function will often be disabled.

Q. What type and size of documents can be uploaded?

Files types with the following file extensions are currently available for upload:

Maximum file size is 2 MB.

Q. How do I include a reference from my referee?

If you already have a copy of your reference you can upload as a supporting document.

Q. What if my selected course or mode of attendance is not available for application online?

Check the course details on the University website or contact us using the details at the bottom of this page.
Click here for Undergraduate page
            Click here for Postgraduate page

Q. How do I apply for more than one course?

You will need to apply to each course individually, selecting each from the University website.

Q. When will I hear back about my application?

Once you have submitted your application you will receive a confirmation e-mail. Your application will be sent for processing by the admissions teams. Once your application has been transferred into our Students Records System, you will receive another email. From that point, we will inform you of our decision within 14 days.

Q. Is there a guidance document available?

Guidance has been provided on each page of the application process, sometimes these may be in the form of a pop-up window.

Q. What do I do if I need help during the online application process?

For help with the online application process or general guidance on the application form contact the University Admissions team.
For more specific guidance, please contact the appropriate school or department.


Phone No


School of Arts and Creative Industries

01642 384019

School of Computing, Engineering & Digital Technologies

01642 342639

School of Health & Life Sciences

01642 384110

School of Social Sciences, Humanities and Law

01642 342308

Teesside University International Business

01642 342308

Disability Services

01642 342278

International Office

01642 384415

Student Services (Accommodation, Finance etc.)

01642 342277

University Admissions - General Enquires

01642 384228

University Admissions - International & EU

01642 384244

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